Platform Rules Account Policy Philippines

royalmanila Terms and Conditions

These Terms and Conditions govern your use of the royalmanila platform. By registering an account or using any part of the platform — including sports betting, live casino, and fish games — you agree to the rules set out on this page. Please read them carefully before you start playing.

Last updated: 2025. These terms apply to all registered players in the Philippines.

Platform Rules and Player Obligations

1. Eligibility and Account Registration

You must be at least 21 years of age to register and use royalmanila. By creating an account, you confirm that you meet this age requirement and that you are accessing the platform from the Philippines. Only one account per person is permitted — duplicate accounts may be suspended without prior notice. You are responsible for keeping your login credentials secure and must not share your account with any other person. All information provided during registration must be accurate and up to date; royalmanila reserves the right to verify your identity at any time.

2. Deposits, Withdrawals, and Balances

All transactions on royalmanila are conducted in Philippine pesos (PHP). Deposits can be made via GCash, Maya, and Philippine bank transfer through the Deposit page. Funds deposited into your account are held solely for the purpose of placing bets and playing games on the platform. Withdrawal requests are processed subject to identity verification and any applicable wagering conditions. royalmanila does not charge fees for standard deposits, but your payment provider may apply their own charges. Any balance remaining in a dormant account may be subject to an inactivity policy as described in the account management section of the FAQ.

3. Betting and Gaming Rules

All betsplaced on royalmanila are final once confirmed. You accept that odds and game outcomes are determined by the platform's systems and, in the case of live casino, by the results of real dealer sessions streamed in real time. Sports betting markets are subject to the rules of the relevant sport and competition; in the event of a dispute, royalmanila's decision on the outcome of any bet is final. Bets placed using funds obtained through fraudulent means, or bets that exploit technical errors or system faults, will be voided and the relevant account may be suspended. Fish game results are determined by the platform's certified random number generation system and are not influenced by any external factor. If a game session is interrupted due to a technical fault on the platform's side, any affected bet will be reviewed and resolved in accordance with our standard dispute process outlined in the FAQ.

4. Prohibited Conduct

The following activities are strictly prohibited on royalmanila: using automated software, bots, or scripts to place bets or interact with any part of the platform; colluding with other players to manipulate game or betting outcomes; exploiting software bugs or errors for financial gain; using the platform for any form of money laundering or financial crime; and creating multiple accounts to circumvent account restrictions or claim benefits more than once. Any player found engaging in prohibited conduct will have their account suspended immediately, their balance frozen pending investigation, and may be reported to the relevant Philippine authorities. royalmanila cooperates fully with law enforcement and regulatory bodies in the Philippines in all matters relating to platform integrity and financial crime.

5. Account Suspension and Termination

royalmanila reserves the right to suspend or permanently close any account at its discretion, including where a player has breached these Terms and Conditions, provided false registration information, or engaged in conduct that poses a risk to the platform or other players. Where an account is closed due to a breach, any remaining balance may be withheld pending investigation. Players who wish to close their own account voluntarily may do so by contacting the support team; any pending bets at the time of closure will be settled according to standard rules and the remaining balance returned. Account suspension decisions can be queried through the FAQ help centre. royalmanila will make reasonable efforts to notify a player of account action via the contact details registered to their account.

6. Responsible Gaming

royalmanila is committed to promoting responsible gaming among all players in the Philippines. We encourage players to set personal limits on their betting activity and to take breaks when needed. If you feel that your gaming activity is becoming difficult to control, we strongly recommend visiting the Responsible Gaming page for guidance and self-help tools available to all registered players. Players may request a self-exclusion period at any time by contacting the support team, during which their account will be restricted from placing bets or accessing games. royalmanila does not permit players who have self-excluded to re-register during their exclusion period. The platform is intended for entertainment purposes only and should never be used as a source of income.

7. Privacy and Data Use

The personal information you provide when registering and using royalmanila is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you consent to the collection and use of your data as described in that policy. royalmanila does not sell your personal data to third parties. Your data may be shared with payment processors and identity verification services solely for the purpose of operating your account and processing transactions. All data is stored securely and access is restricted to authorised personnel only. You have the right to request a copy of the data held about you or to request its deletion, subject to any legal obligations that require us to retain certain records.

8. Limitation of Liability

royalmanila provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. The platform will not be liable for any losses arising from service interruptions, technical faults, or delays caused by factors outside its reasonable control, including network outages, payment provider downtime, or force majeure events. Players are responsible for ensuring they have a stable internet connection before placing bets, particularly for live in-play sports markets and live casino sessions where timing is critical. royalmanila's total liability to any player in connection with their use of the platform shall not exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim. Nothing in these Terms and Conditions limits liability for fraud or for any matter that cannot be excluded under Philippine law.

9. Changes to These Terms

royalmanila may update these Terms and Conditions from time to time to reflect changes in platform features, applicable Philippine regulations, or operational requirements. When material changes are made, registered players will be notified via the contact details on their account. Continued use of the platform after the effective date of any update constitutes acceptance of the revised terms. We recommend checking this page periodically to stay informed of the current rules. If you do not agree with any updated terms, you should stop using the platform and contact the support team to close your account. The most recent version of these Terms and Conditions always supersedes any previous version.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of royalmanila that cannot be resolved through the platform's internal dispute process will be subject to the exclusive jurisdiction of the competent courts of the Philippines. Players agree to attempt to resolve any dispute informally by contacting the support team in the first instance before initiating any formal legal proceedings. royalmanila's support resources, including the FAQ help centre, are available to assist with account and platform queries at any time.

Questions About These Terms?

If anything on this page is unclear, the FAQ help centre covers the most common questions in plain Philippine English. You can also visit the Responsible Gaming page for guidance on playing safely, or register an account if you are ready to get started.